Platform features

Everything you need to grow on WhatsApp

Campaigns, audiences, automation, live chat and reporting — all in one place, built for ecommerce brands.

01Powerful, ecommerce-tailored WhatsApp marketing.

WhatsApp Message CAMPAIGNS

Create On-Brand, Shoppable WhatsApp Messages in No Time

Chat-flare's library of templates makes it easy to create professional, stunning WhatsApp Messages without any coding. You can easily customize the WhatsApp Messages to fit your brand, add products, and dynamic discounts for your next campaigns.

Campaigns
  • Dynamic Discount Codes
  • WhatsApp Message Templates
  • Drag & Drop WhatsApp Message Builder
02Powerful, ecommerce-tailored WhatsApp marketing.

Audience

Fully Leverage Your Customer Data

Use complete contact data to personalize your messages, improve your targeting, and increase your conversions. Segment your contacts based on behavior, lifecycle stage, and engagement to reach the right people at the right time.

Audience
  • Customer Lifecycle Stages
  • Message Engagement Filters
  • Shopping and On-Site Behavior
  • And Many More Variables
03Visual automation made simple.

Workflow

Build Powerful Automation Workflows

Design and deploy multi-step automation workflows with our intuitive drag-and-drop builder. From welcome sequences to re-engagement campaigns, create the perfect customer journey without any coding.

Workflow
  • Drag & Drop Workflow Builder
  • Multi-Step Automation
  • Conditional Branching
04One inbox for your whole team.

Chat

Manage All Customer Conversations in One Place

Handle all your customer conversations from a single, powerful inbox. Assign chats to team members, use saved replies, and deliver exceptional customer support at scale — all through WhatsApp.

Chat
  • Team Inbox & Assignment
  • Saved Reply Templates
  • Real-Time Customer Chat
05Data-driven decisions, made easy.

Reports

Track & Learn What's Working Best

From a bird's eye view of your aggregate sales and performance metrics to detailed campaign reports, our actionable reporting tools make it easy to take data-backed growth decisions.

Reports
  • Sales Dashboard
  • Campaign Performance Reports
  • Audience Insights

Everything you need to talk to your customers on WhatsApp.
Try Chat Flare and see the difference.